Privacy.

What this site collects

This policy covers both Element 31 websites: e31.io and the Substrate platform site at e31.ai. They are operated together and behave identically.

These websites carry exactly one form: the savings estimator on the e31.io pricing page asks for a name, work email, and company before it opens. The address is verified first — a one-time six-digit code is emailed to it, and only entering that code opens the estimator and records the three fields with Element 31, once, so we can follow up about your evaluation. An unverified submission records nothing. The details are not sold, not shared, and not added to marketing lists. The usage figures you enter inside the estimator — models, seats, spend — are computed in your browser and never transmitted.

Beyond that, the only measurement is aggregate: we count page views to understand which pages are useful. This measurement does not set cookies, does not build a profile of you, and does not follow you to other sites.

What this site does not do

• No forms beyond the estimator-access form described above, and no other collection of names, email addresses, or messages.
• No advertising or marketing trackers, and no social media pixels.
• No cookies are set for tracking, which is why you are not asked to dismiss a banner.
• No third-party font or script CDNs. Fonts are served from this domain, so loading a page does not disclose your visit to another company.
• No chat widget, no session recording, and no cross-site identity resolution.

Hosting and server logs

The site is hosted on infrastructure that keeps standard operational logs, which can include IP addresses and request metadata. These logs exist to keep the site available and secure.

Contact

Element 31 — San Francisco, California, United States. A contact channel will be published on this site; when it is, this policy will be updated to describe exactly what it collects and how submissions are handled.

Changes

If this policy changes in a way that affects how information is handled, the updated version will be posted here.