PRICING
Priced like infrastructure. Not like a utility.
No per-token meters, no per-seat licenses, no usage tiers. You acquire fixed capability under one of three structures and always know what the year costs.
THE APPROACH
One price for the configuration. Three shapes for the payment.
An appliance sealed for a disconnected site with a full model set is a different machine from one serving a single branded application in a data center — so pricing follows the configuration, not a public rate card. What we publish instead is the thing rate cards usually hide: the structure. Every proposal prices the configured unit once, then presents the same figure as a purchase, a lease, and an installment schedule.
Whichever shape you choose, the cost is fixed for the term. Usage never changes the bill — the heaviest month costs what the lightest month costs, by design.
THE METER, MEASURED
See what the meter is costing you.
Pick the closed model you run today and how you use it. Public list prices do the rest — your usage figures stay in your browser.
ACCESS
Tell us who’s asking, and it opens.
The estimator compares your current closed-model spend against an E31 Appliance at public list prices — monthly, yearly, and over a three-year term, in dollars and per million tokens, with the appliance that fits your workload.
- The meter vs the appliance at three horizons, with what you keep
- Effective cost per million tokens, at your volume and mix
- Which appliance fits, and roughly how many units your usage needs
ACQUISITION STRUCTURES
Purchase. Lease. Installments.
Direct purchase.
Own it on day one.
A single capital acquisition. The appliance, its Substrate license, and its provisioning are yours outright from delivery, with sustainment — signed update bundles and support — continuing on an annual term you choose. The structure procurement teams already know, for organizations that budget infrastructure as capital.
- One capital payment at delivery; title transfers immediately
- Substrate platform license included with the appliance
- Annual sustainment term for signed updates and support, renewed on your cycle
- No ongoing obligation beyond the sustainment you elect to keep
BEST FOR
Organizations with capital budget cycles and long deployment horizons.
Lease.
Infrastructure as an operating expense.
A fixed monthly payment over an agreed term, covering the appliance, the platform, and sustainment together — one predictable line item, no capital event. At end of term you choose: renew on refreshed hardware, extend on the current unit, or buy it out at the residual set in the original agreement. Decommissioned units are returned under a documented data-destruction procedure.
- Fixed monthly payment over an agreed term — hardware, platform, and sustainment in one line
- No capital outlay; typically classed as operating expenditure
- End of term: renew onto refreshed hardware, extend, or buy out at the agreed residual
- Certified data destruction on return, documented for your compliance record
BEST FOR
Teams that want the capability without the capital event, and a built-in refresh path.
Installments.
Ownership, spread over time.
The purchase price divided across a fixed schedule of payments, with the total set at signing — no meters, no escalators, no surprises in month eleven. The appliance deploys at first payment and works for you while you pay for it; title transfers at the final installment. Ownership economics with the cash-flow profile of a subscription.
- Fixed schedule of equal payments; total price locked at signing
- Appliance delivered and operational from the first installment
- Title transfers automatically at the final payment
- Sustainment included through the schedule, then renewable annually
BEST FOR
Ownership-minded buyers who prefer to spread capital across budget periods.
IN EVERY STRUCTURE
What the price always covers.
The structures change how you pay. They never change what you receive.
- PROVISIONING
- Configuration against your mission: hardware tier, model set, and application layer per your engagement model — assembled, sealed, and verified before shipment.
- PLATFORM LICENSE
- Substrate is licensed per appliance and included in every structure. There are no per-user seats, no per-token charges, and no usage tiers.
- SUSTAINMENT
- Signed update bundles — platform, models, and security patches — delivered on your cadence, over the wire or on physical media for air-gapped sites, with engineering support behind them.
- DOCUMENTATION
- The provenance record, configuration manifest, and audit documentation your accreditation and compliance processes will ask for, delivered with the unit.
HOW A PROPOSAL IS BUILT
Three steps to a number.
01
Scope
Where the appliance operates, what data it touches, which engagement model fits, and what the environment demands — connected, intermittent, or fully air-gapped.
02
Configure
Hardware tier and model set are selected against the workload. The configuration manifest — exactly what will be sealed into the unit — is written down.
03
Structure
The configuration is priced once, then mapped onto purchase, lease, or installments. The numbers differ in shape, not in what you receive.